Open 24/7 for a FREE Consultation

Trial Attorneys

OVER 45 YEARS OF SERVICE

Nessler & Associates Are Seeking:

Intake Specialist

Are you ready to start a career with a company that is known for longevitey, trust, and honor for all of our employees, peers, and clients.

Intake Specialist 

The Law Offices of Frederick W. Nessler & Associates, Ltd. is a small business in LEGAL in Springfield, IL. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Modern office setting
  • Growth opportunities

The Law Offices of Frederick W. Nessler & associates is a leading law firm specializing in personal injury, medical malpractice, nursing home abuse, personal injury accidents, clergy abuse, property damage, and workers’ compensation cases. Our dedicated team of legal professionals is committed to providing compassionate and effective legal representation to our clients. We are seeking a detail-oriented and empathetic Intake Specialist to join our team and be the first point of contact for potential clients.

Job Summary: The Intake Specialist will play a crucial role in the client intake process, ensuring that potential clients receive timely, professional, and compassionate assistance. This position requires excellent communication skills, attention to detail, and the ability to handle sensitive information with confidentiality. The Intake Specialist will gather essential information from potential clients, assess the viability of their cases, and schedule consultations with our attorneys.

Key Responsibilities:

  • Answer incoming calls and respond to online inquiries from potential clients.
  • Provide a compassionate and professional initial point of contact for individuals seeking legal assistance.
  • Information Gathering:
  • Conduct thorough intake interviews to gather detailed information about potential clients’ cases.
  • Document and input client information accurately into the firm’s case management system.
  • Assess the viability of potential cases based on the information provided.
  • Collaborate with attorneys to determine the next steps for viable cases.
  • Schedule consultations and appointments for potential clients with the appropriate attorneys.
  • Coordinate with clients and attorneys to ensure timely and efficient scheduling.
  • Conduct follow-up calls and correspondence to gather additional information or documents as needed.
  • Maintain regular communication with potential clients to keep them informed of the intake process.
  • Assist with administrative tasks related to client intake and case management.
  • Maintain organized and up-to-date records of all client interactions and case files.
  • Ensure compliance with all legal and ethical standards related to client intake and confidentiality.
  • Handle sensitive information with the utmost discretion and professionalism.

Qualifications:

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
  • Previous experience in a legal setting, particularly in personal injury, medical malpractice, or related fields, is highly desirable.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Proficiency in using case management software and Microsoft Office Suite.
  • Compassionate and empathetic demeanor with the ability to build rapport with clients.
  • Bilingual abilities are a plus.

Why Join Us:

  • Competitive salary and benefits package.
  • Opportunity to make a meaningful impact on the lives of our clients.
  • Supportive and collaborative work environment.
  • Opportunities for professional growth and development.

Location: Springfield IL office.

Why Nessler?

Work for a firm with a track record of success and satisfied clients.

Tom H. recently left a review to say: “I must share that my experience with the Nessler Law Group was outstanding!! “

Intake Specialist 

The Law Offices of Frederick W. Nessler & Associates, Ltd. is a small business in LEGAL in Springfield, IL. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Modern office setting
  • Growth opportunities

The Law Offices of Frederick W. Nessler & associates is a leading law firm specializing in personal injury, medical malpractice, nursing home abuse, personal injury accidents, clergy abuse, property damage, and workers’ compensation cases. Our dedicated team of legal professionals is committed to providing compassionate and effective legal representation to our clients. We are seeking a detail-oriented and empathetic Intake Specialist to join our team and be the first point of contact for potential clients.

Job Summary: The Intake Specialist will play a crucial role in the client intake process, ensuring that potential clients receive timely, professional, and compassionate assistance. This position requires excellent communication skills, attention to detail, and the ability to handle sensitive information with confidentiality. The Intake Specialist will gather essential information from potential clients, assess the viability of their cases, and schedule consultations with our attorneys.

Key Responsibilities:

  • Answer incoming calls and respond to online inquiries from potential clients.
  • Provide a compassionate and professional initial point of contact for individuals seeking legal assistance.
  • Information Gathering:
  • Conduct thorough intake interviews to gather detailed information about potential clients’ cases.
  • Document and input client information accurately into the firm’s case management system.
  • Assess the viability of potential cases based on the information provided.
  • Collaborate with attorneys to determine the next steps for viable cases.
  • Schedule consultations and appointments for potential clients with the appropriate attorneys.
  • Coordinate with clients and attorneys to ensure timely and efficient scheduling.
  • Conduct follow-up calls and correspondence to gather additional information or documents as needed.
  • Maintain regular communication with potential clients to keep them informed of the intake process.
  • Assist with administrative tasks related to client intake and case management.
  • Maintain organized and up-to-date records of all client interactions and case files.
  • Ensure compliance with all legal and ethical standards related to client intake and confidentiality.
  • Handle sensitive information with the utmost discretion and professionalism.

Qualifications:

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
  • Previous experience in a legal setting, particularly in personal injury, medical malpractice, or related fields, is highly desirable.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Proficiency in using case management software and Microsoft Office Suite.
  • Compassionate and empathetic demeanor with the ability to build rapport with clients.
  • Bilingual abilities are a plus.

Why Join Us:

  • Competitive salary and benefits package.
  • Opportunity to make a meaningful impact on the lives of our clients.
  • Supportive and collaborative work environment.
  • Opportunities for professional growth and development.

Location: Springfield IL office.

    Why Start A Career With Nessler & Associates?

    We Believe Our Clients Are The Reason. 

    At The Law Offices of Frederick W. Nessler & Associates, LTD., we pride ourselves on the tangible outcomes we’ve achieved for our clients. Our commitment to justice is reflected in the voices of those we’ve represented. Here’s what our clients have to say about their experience with our dedicated legal team:

    Melissa Mullikin

    Former Client

    Thomas Nessler was my lawyer. He guided me through the process and always made time to address my questions and concerns. Everyone with the law firm that handled my case was professional and easy to communicate with. Thomas Nessler won my case! I’m very pleased with the services provided and would hire The Law Offices of Frederick W. Nessler and Associates again if needed!

    Yesenia Ortiz

    Former Client

    Thomas Nessler is my one and only lawyer he has done two of my cases and he is soo professional and always on point. Iam soo happy with him because he always answers his phone and is on point with your case. The law firm is very nice and on top of it and they always exceed my expectations. Thank you all !!!

    Dan Bressler

    Former Client

    Recently, I was in need of a lawyer to fight my home insurance company on a roof issue and they came through with flying colors. Because of Damian Sullivent at the Nessler Law Firm, he was able to get us a settlement that covered the entire cost of our roof replacement. These guys stick up for the little people and don’t let the “big guys” win. THANK YOU, DAMIAN! You guys ROCK!

    Ready To Start Your Career With Nessler & Associates?

    Simply fill out the form below, and we will get back to you as soon as possible. Thank you for your interest in this Paralegal position.

    Intake Specialist Form Application

    Name(Required)
    Enter any additional context needed.
    Max. file size: 256 MB.

    Call Now Button